Development of Integrated Warehouse Application for Retail Business with Multi-Echelon Demand using Open-source ERP System

Prita Meilanitasari*
Department of Logistics Engineering
Universitas Internasional Semen
Indonesia, Gresik, Indonesia
e-mail: prita.meilanitasari@uisi.ac.id

Muhammad Faisal Ibrahim
Department of Logistics Engineering
Universitas Internasional Semen
Indonesia, Gresik, Indonesia
e-mail: muhammad.ibrahim@uisi.ac.id

Abstract

The Integrated Warehouse Application (IWA) is a platform that combines inventory management, order management, warehouse operations, shipping, logistics, and reporting and analysis. It helps users manage their inventory to meet supply and demand requirements. Although many large companies use IWA to increase operational efficiency, its complexity, technology, and customization requirements make it too expensive for small and mediumsized enterprises (SMEs). Our research centers on small and medium-sized enterprises (SMEs) operating in the retail industry. Fast and precise order processing is crucial for satisfying and retaining customers. Therefore, we aim to discover strategies that cater to the diverse demands of different retail levels. The method for this study was conducted in four stages. The first stage involved preparation and planning by mapping out the initial process and identifying the relevant system based on the existing condition. The second stage focused on gathering data from the previous system through process and analysis. The third stage involved designing and developing the system, including prototyping, confirming, and adjusting it. Finally, the system was delivered in the fourth stage, and training was provided for each user. To create the system interface, we utilized an open-source ERP system called Odoo, which helped develop the IWA. Our findings show that implementing an integrated warehouse inventory system like the one provided by Odoo can offer real-time visibility into inventory levels, orders, and shipments. Automating manual processes enhances speed and accuracy, which improves customer service and business performance.

Keywords: Integrated Warehouse Application; Odoo; Retail Business; Retail; SMEs

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